OVERVIEW

This website is owned and operated by Nutrition for Longevity Inc. Throughout the site, the terms “we”, “us” and “our” refer to Nutrition for Longevity. This website www.n4lhealth.com (the “website” or “site”) is one channel through which Nutrition for Longevity provides meal delivery services, produce box delivery services, medically tailored meal programs, and dietitian consultation services (collectively, the “Services”). Nutrition for Longevity delivers its Services through three primary channels: (1) direct-to-consumer (“DTC”) sales through this website; (2) business-to-consumer (“B2C”) arrangements in which individual consumers access Services through health plan benefit programs, partner referrals, or payer-covered arrangements; and (3) business-to-business (“B2B”) agreements with institutional clients—including employers, healthcare systems, senior living communities, and other organizations—that procure Services on behalf of their members, employees, residents, or patients. These Terms of Service apply across all three channels. Where a separate written agreement governs a B2B or B2C relationship, that agreement controls to the extent it conflicts with these Terms. Nutrition for Longevity offers this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site, purchasing directly from us, accessing our Services through a health plan or partner benefit program, or entering into a business agreement with us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all parties engaging with our Services, including without limitation individual DTC consumers, B2C consumers accessing Services through health plans or partner programs, B2B institutional clients, browsers, vendors, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website or Services in any channel. By accessing or using any part of the site, or by receiving Services through a DTC, B2C, or B2B arrangement, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features, tools, or service channels which are added shall also be subject to the Terms of Service.

We may change the Site, Privacy Policy, or Terms at any time at our sole discretion with or without notice. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website or Services following the posting of any changes constitutes acceptance of those changes. Our direct-to-consumer online store is hosted on Shopify Inc., which provides the e-commerce platform for individual consumer purchases made through this site. B2B clients and institutional partners transact through separate contractual arrangements outside of the Shopify platform.

SECTION 1 – SERVICE TERMS AND ELIGIBILITY

By agreeing to these Terms of Service, individual consumers (DTC and B2C) represent that they are at least the age of majority in their state or province of residence, or that they have given consent for minor dependents to use this site. B2B clients and institutional partners represent that the individual accepting these Terms has authority to bind their organization, and that all individuals accessing Services under their arrangement are duly authorized to do so. You may not use our products or Services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. B2B clients may not sublicense, resell, or redistribute Services to third parties beyond the scope expressly authorized in their written agreement with Nutrition for Longevity. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – PURCHASE AND PAYMENT

If you wish to make a purchase for a Product or Service on the Site or to redeem a gift card (“purchase”), you must supply payment information including, without limitation, your full name, phone number, payment card number, expiration month, billing address, and delivery information. If you enroll in a subscription Service, your payment card information will be stored securely, and you will be charged every week unless you skip or cancel as described in the “Terms of Sale”. B2C consumers whose Services are covered or subsidized through a health plan, payer, or partner benefit arrangement may have their costs billed directly to the applicable plan or payer pursuant to a separate agreement; such consumers should confirm coverage and any cost-sharing obligations with their plan or partner prior to ordering. B2B institutional clients are invoiced and pay pursuant to the terms of their separately executed agreement with Nutrition for Longevity, which governs payment schedules, invoicing terms, and billing disputes for institutional orders.

Making a Purchase and providing your payment information provides authorization (or a third-party payment processor) to charge you for the total amount of the Purchase (including any applicable taxes, shipping charges and other fees). By providing this information, you allow us to provide your information to third-parties in order to facilitate the purchase.

By making this purchase and providing your payment information, you represent and warrant that you have the legal right to use any credit card(s) or payment method(s) in connection with that Purchase, and that the information you provide is true, accurate and complete.

If the payment method cannot be verified, is invalid or is in any way not acceptable, your purchase may be cancelled. Purchase may proceed only after the problem is resolved. Payment information can be updated at any time by logging into your account and updating your personal information.

We reserve the right to refuse or cancel your Purchase at any time for certain reasons including but not limited to: Product or Service availability problems, errors in fulfilling your order, errors in the description or price of a Product or Service, or if fraud or an illegal or unauthorized transaction is suspected.

SECTION 3 – ACCURACY, AVAILABILITY, SUBSTITUTIONS, COMPLETENESS AND TIMELINESS OF INFORMATION

Due to the nature of our fast-paced business we are constantly updating our offerings of Products and Services. We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, discontinue or limit availability of products, menus, or Services at our sole discretion. We have no obligation to update any information on our site. Due to the perishable nature of our meal ingredients and produce items, we reserve the right to substitute products and ingredients without prior notice. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. By making this Purchase, you agree to pay the then-current Purchase price. DTC and B2C consumer purchases are not to be used for unauthorized resale or commercial redistribution. B2B clients may distribute Services to their authorized members, employees, residents, or patients only within the scope expressly permitted by their written agreement with Nutrition for Longevity.

All prices shown are in U.S. dollars and do not include applicable taxes or shipping charges (unless otherwise specified). Taxes and shipping rates may vary and are not within our control.

SECTION 5 – TERMS OF SALE – SUBSCRIPTIONS, DELIVERIES, CANCELATIONS

We currently offer a large range of Meal Plan Subscriptions, calorie ranges, and Produce Box subscriptions. For information on available subscriptions, pricing and discounts – please see the “Meal Plans” and “Produce Boxes” sections of the Site.

These subscriptions are continuous per the Term set in the specific selected subscription until cancelled by you. Meal Plan and Produce Box subscriptions are continuous, which means they will be charged weekly and delivered on a Monday through Thursday schedule unless and until you affirmatively cancel or suspend your subscription or if the terms of the subscription expire.

When you register for a subscription, you expressly acknowledge and agree that Nutrition for Longevity or our third-party payment processor is authorized to charge you on a weekly basis for your subscription (in addition to applicable taxes, shipping and other fees) for as long as the subscription continues, or until you cancel it or we suspend it or stop providing access to the Site or Products in accordance with these terms. You may skip your weekly order by managing your subscription section in your account settings.

SECTION 6 – CANCELATION POLICY, SKIPPING DELIVERIES

You may cancel your account at any time. To cancel your subscription, please reach out to customer service at 973-970-9063 or enroll@nutri4longevity.com Monday through Friday 8am–8pm EDT. Cancelation must be completed and confirmed by Customer Service by Wednesday prior to your charge date. Any changes to your account after this deadline will go into effect the week following your last shipment.

Skipping a delivery is an option as long as that change has been made before Monday at 5:00 PM EST in your online account or you can also call customer service at 973-970-9063 or email us before 5pm EST Wednesday at enroll@nutri4longevity.com.

Please note our customer service specialists are available Monday–Friday 8am–8pm EST.

SECTION 7 – ACCOUNTS AND PASSWORDS

When you create an account on our Site, you must provide information about yourself that is accurate, complete, and up to date at all times. Failure to do so results in a breach of the Terms and may result in termination of your account. You are responsible for setting and safeguarding your password which is used to access our Site and Products and Services. You are responsible for ensuring your username is lawfully available for use and not trademarked, offensive, vulgar or obscene.

SECTION 8 – CONTESTS, SWEEPSTAKES AND PROMOTIONS

All contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Site may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

SECTION 9 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website for DTC consumers. Additional products, services, and program configurations—including medically tailored meal programs, condition-specific nutrition plans, bulk delivery, and dedicated account management—may be available to B2C consumers through health plan benefit arrangements or partner referral programs, and to B2B clients through institutional procurement agreements. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, jurisdiction, or client type, and may exercise this right on a case-by-case basis. We reserve the right to limit quantities, modify offerings, or discontinue any product at any time without notice. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 10 – DELIVERY OF PRODUCTS

You are solely responsible for thoroughly inspecting your meal kit ingredients and produce box items you receive for damage, defects, or freshness issues upon receipt. You should inspect that your delivery arrives in a cool, refrigerated condition. You must refrigerate your meal kit ingredients and produce items immediately upon receipt and inspection completion.

If you are not available, or not home when your order arrives, the box will be left at your shipping location. The ingredients are insulated with cool packs and special thermal lining to maintain required temperatures to keep them temperature-safe for several hours after delivery. If the delivery cannot be safely left at your shipping address, you are responsible for making alternate arrangements. If these are temporary alterations, you can change your delivery instructions in your account as needed. You are responsible for immediately refrigerating your ingredients and produce upon receipt and storing them properly after receipt but prior to consumption.

We recommend you follow at all times the USDA’s instructions on safe food handling and storage: http://www.fsis.usda.gov/wps/portal/fsis/topics/food-safety-education/get-answers/food-safety-fact-sheets/safe-food-handling/keep-food-safe-food-safety-basics/ct_index

Failure to maintain proper food handling practices and temperature recommendations may increase the risk of food borne illness.

In addition, pregnant women, young children, the elderly and individuals with compromised immune systems should follow the USDA recommendations on food consumption for at-risk groups, which can be found here: http://www.fsis.usda.gov/wps/portal/fsis/topics/food-safety-education/get-answers/food-safety-fact-sheets/at-risk-populations

SECTION 11 – REFUNDS AND REPLACEMENTS

If you are not satisfied with our Products or Services, your order, or something is not as you expected, please contact us within seven (7) days by email to enroll@nutri4longevity.com or by phone at 973-970-9063.

SECTION 12 – GIFT CARDS

You may purchase a Gift Card in our Marketplace. By purchasing or redeeming a Gift Card, you agree to the Gift Card Terms of Use in addition to these terms. Your Gift Card can only be redeemed on eligible purchases and within the given expiry timeframe. There are no taxes on the Gift Card, but there may be taxes on the Product or Service the Gift Card is being redeemed for.

Gift Cards cannot be redeemed for cash or transferred to another account, or be used for shipments outside the US. Safeguarding your Gift Card is your responsibility and Nutrition for Longevity is not responsible for misplaced or stolen Gift Cards. Gift Cards are valid for at least seven (7) years from the date of issuance, in accordance with applicable laws.

When a Gift Card is redeemed, we collect the credit card payment info, which can be used towards continued gift subscriptions until the balance is exhausted. Subscriptions can be cancelled any time in accordance with our cancellation policy. Gift Cards are not resalable. If returns are made and approved, they can also be credited to a Gift Card or to another form of payment, at the discretion of Nutrition for Longevity. Void where prohibited or restricted by law. Gift Card Terms of Use are subject to changes without notice. To check the balance of a Gift Card you may email us at customerservice@nutritionforlongevity.com.

SECTION 13 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

SECTION 14 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 15 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 16 – MOBILE TERMS OF SERVICE

The Nutrition For Longevity mobile message service (the “Service”) is operated by Nutrition For Longevity (“Nutrition For Longevity”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Nutrition For Longevity’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Nutrition For Longevity through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, giveaways, product launches, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Nutrition For Longevity. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the communications at any time. Text the single keyword command STOP in SMS communications or click the unsubscribe link (where available) in any email message to cancel.

For Service support or assistance, call 1.973.970.9063 or email enroll@nutri4longevity.com 

If you have subscribed to other Nutrition For Longevity mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt-out separately from those programs by following the instructions provided in their respective mobile terms.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

SECTION 17 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 18 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 19 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 20 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

You may not use this Site or Services for your own commercial gain other than as permitted use of the Site or Services.

SECTION 21 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Nutrition for Longevity, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 22 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Nutrition for Longevity and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 23 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 24 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 25 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 26 – INTELLECTUAL PROPERTY RIGHTS

We own the intellectual property rights to the design of and information on and in the Site and the Services. This includes, but is not limited to the content, images, name of Site and Services, the graphical elements, such intellectual property is protected by laws governing copyright, trademark, proprietary rights, patent, and trade-secrets. We reserve the right to strictly enforce these intellectual property rights to the full extent of the law. Where permissible by law, you agree to pay costs and expenses, including lawyer fees resulting in any claims by us related to your violation of our intellectual property rights.

SECTION 27 – GOVERNING LAW

These Terms and Conditions shall be governed by the laws of the State of New York. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state or federal courts located in New York.

SECTION 28 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 29 – HEALTH PLAN PARTNERSHIPS AND GOVERNMENT PROGRAM SERVICES

Nutrition for Longevity partners with health plan payers including Medicaid managed care organizations, Medicare Advantage plans, and commercial health insurance carriers to make our medically tailored meal and nutrition services available to eligible members as part of covered benefits, care management programs, or supplemental benefit arrangements. These partnerships are subject to separate agreements between Nutrition for Longevity and the applicable health plan or payer, and the terms of those agreements govern the specific scope of covered services, eligibility requirements, and payment arrangements.

Medicaid Programs. Nutrition for Longevity works with state Medicaid agencies and Medicaid managed care organizations to provide nutrition services, medically tailored meals, and dietary support to qualifying Medicaid beneficiaries. Services provided under Medicaid programs are subject to applicable state and federal Medicaid regulations, the terms of our agreements with the relevant managed care organization or state agency, and any applicable member eligibility criteria. Medicaid members accessing our services through a health plan partnership should contact their health plan directly to confirm eligibility, coverage terms, and any applicable cost-sharing obligations.

Medicare Programs. Nutrition for Longevity partners with Medicare Advantage plans and other Medicare program participants to offer nutrition services and medically tailored meal programs as supplemental benefits or as part of chronic disease management and care coordination initiatives. Services provided under Medicare-related arrangements are governed by applicable federal Medicare regulations, CMS guidelines, and the specific terms of our agreements with the relevant Medicare Advantage organization or other Medicare program participant. Medicare Advantage members should consult their plan’s Evidence of Coverage or contact their plan directly to understand available nutrition benefits and any applicable eligibility requirements.

Commercial Health Plan Partners. Nutrition for Longevity collaborates with commercial health insurance carriers and employer-sponsored health plan administrators to provide nutrition services and meal delivery programs to their members and plan participants. These arrangements may include coverage for medically tailored meals, dietitian consultations, and condition-specific nutrition support as part of wellness programs, value-based care initiatives, or supplemental health benefits. The scope and coverage of services available to commercial plan members is determined by the terms of the applicable health plan and our agreement with that plan. Commercial plan members should contact their health plan or employer benefits administrator to determine what nutrition services may be covered or reimbursable under their plan.

Where services are delivered pursuant to a health plan payer partnership, these Terms of Service apply to your use of our website and any direct purchase transactions. However, the delivery of services covered or reimbursed under a Medicaid, Medicare, or commercial health plan arrangement is further governed by the applicable payer agreement, plan documents, and any applicable federal or state law. In the event of any conflict between these Terms and the terms of an applicable payer agreement or plan document, the payer agreement or plan document shall govern with respect to covered services. Nutrition for Longevity is committed to maintaining compliance with all applicable federal and state healthcare laws and regulations in connection with its health plan partnerships, including but not limited to the Anti-Kickback Statute, the False Claims Act, and applicable state insurance and managed care regulations.

SECTION 30 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at enroll@nutri4longevity.com or mailed to:

Nutrition for Longevity Inc.
600 Corporate Pointe, Suite 1200
Culver City, CA 90230

Last updated: June 26, 2025